RemembranceDesk turns your arrangement notes into a finished obituary and service page in about forty minutes, with the photographs, visitation hours and cemetery directions already in place. The family walks out holding one short link, and every condolence, photo and flower order comes back to your firm instead of a stranger's website.
First call came in at 2:40 in the morning. By the time the family sits down with you, the death notice has to reach the newspaper desk, your own website, the county paper's portal and the Facebook page the grandson keeps asking about. Every one of those forms wants the survivor list in a slightly different shape, and none of them talk to each other.
Newspaper submission, website module, memorial folder, social post. Directors we timed spent 34 minutes per case moving the same paragraph between four windows, then proofing it four times.
111 staff hours a year at 195 casesThe cemetery moves the graveside to 2:30 and the website still reads 1:00. Your office takes the calls, the family hears two answers, and someone stands at the wrong gate on a Saturday morning.
14 phone calls per corrected serviceA scraper copies the notice within an hour and outranks your own page for the decedent's name. The family orders a spray from a national reseller, and the sympathy work leaves the block.
$186 average tribute order lostUnmoderated condolence forms collect casino spam and the occasional family grievance. Someone has to read every entry at 10 at night, and a missed one ends up in front of the widow.
1 in 9 entries needs reviewThe flow follows the arrangement conference in the order you already run it, so the page is finished while the family is still at the table.
Pull the decedent record from your case management system, or type the name and date once. The obituary composer opens with your firm's house style already applied: your sentence order, your survivor list format, your closing line about memorial contributions.
Draft the notice in the composer while the family talks, or paste the daughter's version and clean it up. Drop in the portrait, straighten and crop it in the browser, and open a family upload link so relatives can add their own photographs later that night.
Visitation, funeral service, committal, repast: each one gets its own card with the address, a map, a calendar file and a livestream field if the chapel is streaming. Move the graveside an hour and every card, calendar entry and printed link updates together.
One button sends the page live on your own domain, prints the short link and QR code onto the memorial card, and pushes the notice to the newspaper export you use. The family leaves with something to share before dinner.
Nothing here was borrowed from a general website builder. Every screen exists because a director asked for it during a week when three families were in the building at once.
Templates hold your firm's phrasing for preceded in death, survived by, and memorial contributions, so a new director writes the same notice your family has written for sixty years. A live character counter matches the column inch limit of the papers you actually submit to.
Send one upload code and relatives add photographs from a phone without an account, up to 300 per family. Nothing appears until your office approves it, and every image is straightened, resized and captioned in the same typeface as the rest of the page.
Visitation, chapel service, committal and repast each carry a time, an address, a map link and a downloadable calendar file. Change one time and the page, the calendar files and the family notification email all correct themselves in the same second.
Every message reaches a review queue with spam and profanity already filtered out, so your staff approve rather than police. At the end of the week the whole guest book prints as a bound keepsake in Cardo, ready to hand to the family with the death certificates.
Tribute buttons point at the florist down the street and at the fund the family chose, not at a national reseller bidding on the decedent's name. Orders and donation receipts land in your daily report so the arrangement folder stays complete.
Each page gets a short address you can read aloud over the phone and a QR code sized for the back of the memorial folder. The page prints on letter paper without navigation, which the family uses for the county archive and the church bulletin.
Figures below are the median across 431 subscribing funeral homes, measured between January 2025 and January 2026 against the ninety days before each firm started.
The composer holds your house phrasing and the survivor list builder, so the notice is written once. Photographs and service cards are entered in the same screen, which removes the four window shuffle that used to eat the afternoon.
Pages publish on your firm's domain with clean markup, an obituary schema block and a title the search engines can read. Firms that used to rank behind national aggregators for their own families now hold the first result within two days of publishing.
Flower buttons point at the shops you actually work with and memorial gift buttons at the fund the family named. The median firm on the Family Owned plan routes twelve orders a month that previously went to a reseller.
No retyping for the newspaper, no manual photo cropping, no evening spent reading the guest book. That is most of a working day returned to aftercare calls, preneed appointments and the paperwork that has to be right.
Three firms, three different case loads, none of them with a full time web person on staff.
"We used to promise the family the notice would be up by evening and then I would be at the office at nine at night doing it. Now I finish it at the table while they are still choosing the register book. The daughter shared the link from her phone before she got to the parking lot."
"The part that sold me was the service cards. Our committal times move constantly because of the two cemeteries we work with, and before this we were correcting the website, the Facebook post and the answering machine. Now I change it once at seven in the morning and it is right everywhere."
"Two hundred and six cases last year and I am the office. The moderation queue means I read the condolences once in the morning with coffee instead of jumping every time my phone buzzes. And the keepsake book prints straight from the page, which families ask for far more than I expected."
Independent funeral homes publishing on RemembranceDesk in 38 states
Service pages published since the first firm went live in March 2021
Page availability across the last twelve months, measured every minute
Unlimited obituary and service pages on every plan. You will never pay more in a heavy month, and you will never be charged for a case.
For the one chapel firm handling up to about 150 cases a year.
For two and three location firms with a shared office and one brand.
For groups running four or more chapels, each with its own name and staff.
Every plan is billed monthly in United States dollars and can be cancelled at any time from your account settings, with no term contract and no cancellation fee. Your published pages stay online through the end of the paid month, and you can export every obituary, photograph and condolence entry before you go. Where your state charges sales tax on software, that amount appears on the invoice.
The price is per firm and it covers the locations included in your plan. Single Location is $59 per month for one chapel, Family Owned is $129 per month for up to three, and Multi Chapel is $269 per month for groups with four or more. Cases are never counted or billed, so a February with 31 services costs exactly what a quiet August costs. Storage for photographs and condolence entries is included with no separate charge.
Most firms publish their first page the same afternoon they start. Onboarding is one screen share of about ninety minutes in which we load your logo, your typeface choices, your house obituary phrasing and the newspapers you submit to. If you want your existing notices carried over, we import them from your current site in batches and keep the old web addresses pointed at the new pages so nothing that was printed on a memorial folder ever breaks. Firms with several chapels usually spread that import across a week.
Your firm does, and so do the families you serve. We hold that content as a processor on your behalf and we never license it, resell it or hand it to a memorial aggregator. Every page, image and guest book entry can be exported at any time as a folder of files plus a spreadsheet, in a form you can hand to another provider. Backups run every hour and are held in United States data centers.
Yes to both, and neither has to be replaced. Case records arrive by nightly sync or by a one click import from the systems most independent firms run, and the decedent name, dates and service details land in the composer already filled. Your existing website keeps its home page: we publish the obituary section at your own address, so visitors never see a different brand. If you prefer to embed a listing of recent services on your current home page, that is a single line of code we give you during setup.
You cancel in your account settings and the plan ends at the close of the month you already paid for. There is no term contract, no notice period and no fee for leaving. Before the account closes you can export everything, and if you ask, we will keep your published pages online in read only form for six months at no charge so families holding an old memorial card still land somewhere respectful.
Most of those modules were built as one more page type inside a general website product, which is why they ask you to retype the notice, cap you at a handful of photographs and leave the guest book open to anyone. This is the only thing we build, so the composer knows what a survivor list is, the service cards know that a committal has a different address than the chapel, and the tribute buttons point at your florist rather than a national reseller. Several firms keep their existing website company for the home page and history section and use RemembranceDesk only for the obituaries. We will tell you honestly during the demo if your current module is already doing the job.
Price lists, permits, preneed funding, veteran benefits and what one night on call really costs. The Arrangement Room is reported from the same desks this product sits on, it is free to read, and nothing in it is a sales page.
regulation and compliance
The Rule governs the phone call, the arrangement conference, and the printed price lists. Here is what a director must hand over, say, and keep on file at each of those moments.
practical guide
Discharge papers, the National Cemetery Scheduling Office, the burial flag, and the headstone application each move on their own track. This is the order that keeps a service on time.
comparison
Both fund tomorrow's service with today's money, but they differ in who holds the cash, what grows, when the firm is paid, and what happens when a family moves away.
A demo is thirty minutes on a screen share, run by someone who has sat in on arrangement conferences. Bring a case you published last week and we will build the same page in front of you, house style and all.
One reply from a person, no mailing list, and nothing is sent to the families you serve. If a form is not how you prefer to work, write to jimenezjulien42@gmail.com and say when it is quiet at your office.